Frequently Asked Questions
Everything you need to know about styling your home with Modish Store.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 2-3 business days. Depending on your location, delivery typically takes 7-14 business days. You will receive a tracking number as soon as your item leaves our warehouse.
Do you offer white-glove delivery and assembly?
Yes, we offer white-glove service for large furniture pieces at an additional fee. This includes room-of-choice delivery, professional assembly, and removal of all packaging materials.
What is your return policy for home decor?
We want you to love your space. If you are not satisfied, you can return most items within 30 days of delivery. Items must be in their original packaging and unused condition to qualify for a full refund.
How can I request a fabric or material swatch?
To ensure the perfect match for your home, we provide complimentary swatches for our primary sofa and upholstery collections. Simply click 'Request a Swatch' on the product page or contact our support team.
What happens if my order arrives damaged?
Please inspect your delivery immediately. If you notice any damage, document it with photos and contact us within 48 hours. We will arrange for a replacement or a full refund at no extra cost to you.
Are your wood products sustainably sourced?
Sustainability is a core value at Modish Store. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to minimize our environmental footprint.